Refund policy

We gladly accept eligible returns within 30 days of delivery for store credit only. We do not offer refunds to the original payment method for standard returns. 

To be eligible for a return, merchandise must be unworn, unwashed, unaltered, free of odors, and have all original tags attached. Items must be returned in their original condition and packaging when applicable. Proof of purchase is required.

How to Request a Return

Please contact us at hello@thegrandmagnoliaboutique.com before sending any merchandise back. We will provide return instructions and authorization.

Please do not send a return without first contacting us. Unauthorized returns may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

We recommend using a trackable shipping service. The Grand Magnolia Boutique is not responsible for merchandise lost or damaged while being returned.

Store Credit

Once your return is received and inspected, we will notify you whether your return has been approved. If approved, you will receive store credit for the purchase price of the returned merchandise.

Original shipping charges are non-refundable and are not included in store credit, unless the return is due to an error on our part or the item arrived damaged or defective.

Store credit may be used toward future purchases at The Grand Magnolia Boutique.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives and contact us as soon as possible if you receive an incorrect, damaged, or defective item. Please include your order number and photos of the item and packaging so we can evaluate the issue and make it right.

Final Sale Items

Items marked FINAL SALE are not eligible for return or store credit.